Swissray Customer Care LLC

Swissray Customer Care LLC is a North American distributor and service provider specializing exclusively in Swissray digital radiography (DR) systems. The company offers comprehensive support across the entire product lifecycle—sales, clinical applications, installation, training, and factory-authorized maintenance and repair. The core product portfolio includes the ddR Aura series (OTC RT, U, OTC-APS, S, FMTS, and DRiveKit), Koning Vera Breast CT for advanced breast cancer detection, and Z-Motion Universal Diagnostic X-Ray Systems. Swissray's team includes ARRT-certified Radiologic Technologists with extensive clinical experience. The company provides responsive technical support with phone response from a national support engineer within 30 minutes and on-site response within four hours. Service capabilities include remote support, planning and installation, clinical application optimization, workflow training, and continuing education. Swissray serves clinics, imaging centers, and hospitals across North America, focusing on maximizing equipment uptime and image quality while enhancing patient experience and diagnostic accuracy. Recent partnerships include Nanox and Koning Health, expanding service and product offerings.