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Spok, Inc.
About Spok, Inc.
Spok, Inc. is a healthcare communications software company serving 2,200+ hospitals globally. The company delivers clinical information to care teams through secure, HIPAA- and HITECH-compliant platforms designed to improve patient outcomes and care delivery workflows. Spok's unified platform, Spok Care Connect, integrates multiple communication channels including secure messaging, on-call scheduling, contact center solutions, facility alerting, clinical care notifications, paging services, and clinical test result management. The platform automates critical clinical workflows such as patient alerts, clinician consults, code calls, and test result notifications. Core modules include enterprise directory management with role-based access, EHR-driven clinical alerting, rapid code and response activation, acuity-based routing and escalation, and IVR automation for routine requests. The solution is device-agnostic, enabling communication across smartphones, tablets, and traditional devices. Spok also serves government and emergency services with enhanced E9-1-1 accuracy and integrated PSAP tools. Customers report 70+ million messages sent monthly through Spok solutions. The company has 30+ years of experience in healthcare communications and maintains partnerships with leading healthcare systems including VCU Health and Mercy Iowa City.