Sendbird

Sendbird is a company based in San Mateo, California, founded in 2013. It provides a messaging-as-a-service API platform that enables chat, voice, video, and AI-driven conversations for mobile apps and websites. The platform supports over 300 million monthly active users and facilitates 7 billion messages each month globally. Originally starting as a location-based social network, Sendbird pivoted in 2015 to focus on its messaging capabilities, leading to rapid growth and acceptance into Y Combinator's Winter 2016 batch. The company achieved unicorn status in 2021 with a valuation of $1 billion and has raised over $220 million from notable investors. Sendbird's offerings include a Messaging SDK/API for embedding chat and video, AI agents for customer support, and Sendbird Desk, a customer service solution. The platform serves various industries, including e-commerce, healthcare, and financial services, emphasizing customer-centric development and scalability.