Klara

Klara is a conversational patient engagement software platform tailored for healthcare organizations. It enhances communication and patient experiences while automating front-desk tasks and enabling virtual care. The platform serves thousands of healthcare teams across more than 40 medical specialties and is headquartered in New York City, with operations in Boca Raton, Florida. Klara centralizes patient interactions through various channels, including text messaging, web chat, phone calls, and email. Key features include secure messaging, appointment management, online forms, telehealth capabilities, and workflow automation. The platform is designed to be HIPAA compliant, reducing phone volume and allowing staff to focus more on patient care. Recognized as a top healthcare product in G2's 2025 Best Software Awards, Klara has received positive feedback from users for improving office atmospheres and enhancing patient care. The platform is particularly beneficial for medical practices looking to modernize their communication and increase patient volume.